Co-ordinate Meetings, Minor Events and Travel

2021-12-14T11:13:02+02:00

This NQF3 course has 3 credits at takes two days to complete. Its U/S ID- is 13929. Identifying a date, venue and time for meeting or event. Liaising or negotiating with meeting attendees regarding availability. Booking venues and catering. Finalising meeting room arrangements. Making travel, car hire and accommodation arrangements. Notifying and confirming arrangements with [...]

Manage a Diverse Work Force to add Value

2021-12-14T11:14:23+02:00

U/S ID- 252043 This NQF5 course comes with 6 credits. Demonstrating knowledge and understanding of diversity in the workplace. Demonstrating understanding of the reality of diversity and its value in a unit. Managing team members taking into account similarities and differences. Dealing with disagreements and conflicts arising from diversity in a unit.

Foster and Maintain Customer Relations

2021-12-14T11:15:00+02:00

U/S ID- 123258, NQF3 comes with 10 credits. Describing organisational structures and products/services for specific contexts. Operating within a customer service system according to context requirements. Identifying customer needs and expectations within specific contexts. Dealing with customer complaints according to specified procedures. Choosing interpersonal behaviours appropriate for occupational situations.

Provide information and advice regarding skills development and related issues

2021-12-14T11:15:09+02:00

U/S ID- 15221, NQF5 comes with 4 credits. Provide information related to skills development, including relevant legislation, learning and assessment. Advise an organisation concerning the alignment of skills development practices to the information provided; and Advise on the promotion of skills development.

Financial Budgeting and Planning

2021-12-14T11:20:44+02:00

U/S ID- 7468, this NQF4 course comes with 6 credits. Plan and control financial instruments including insurance and assurance, unit trusts, stock exchange dealings, options, futures and bonds. Use simple and compound interest to make sense of and define a variety of situations including mortgage loans, hire purchase, present values, annuities and sinking funds. [...]

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