This NQF2 course has 2 credits at takes two days to complete. Its U/S ID- is 114974. Explaining customer service. Engaging in an interaction with a customer. Demonstrating communication skills in responding to a customer. Processing a query in order to respond to a customer need.
Conduct a structured meeting
Conor Campbell2021-12-14T11:13:03+02:00This NQF4 course has 5 credits at takes two days to complete. Its U/S ID- is 242816. Preparing for a meeting. Conducting a meeting. Dealing with differing views in a meeting. Distributing records of a meeting.
Motivate and Build a Team
Conor Campbell2021-12-14T11:21:17+02:00U/S ID- 242819, NQF4 comes with 10 credits. Explaining the importance of motivating a team. Demonstrating an understanding of self and team members in a workplace. Applying theories of motivation and group dynamics. Implementing a plan of action to strengthen a team. Providing feedback and recognising achievements
Solve Problems and Implement Solutions
Conor Campbell2021-12-14T11:13:03+02:00This NQF4 course has 8 credits at takes two days to complete. Its U/S ID- is 242817. How to define a problem. Investigating the problem. Generating problem solutions. Implementing problem solution. Evaluating the effectiveness of the solution.
Employ a Formulating a plan. Systematic Approach to Achieving Objectives
Conor Campbell2021-12-14T11:13:03+02:00This NQF4 course has 10 credits at takes two days to complete. Its U/S ID- is 242822. Specifying objectives. Formulating a plan. Co-ordinating people and other resources. Implementing the plan to meet objectives. Evaluating results and making corrections and improvements.
Co-ordinate Meetings, Minor Events and Travel
Conor Campbell2021-12-14T11:13:02+02:00This NQF3 course has 3 credits at takes two days to complete. Its U/S ID- is 13929. Identifying a date, venue and time for meeting or event. Liaising or negotiating with meeting attendees regarding availability. Booking venues and catering. Finalising meeting room arrangements. Making travel, car hire and accommodation arrangements. Notifying and confirming arrangements with [...]
Receive Guests and Visitors
Conor Campbell2021-12-14T11:13:03+02:00This NQF3 course has 2 credits at takes two days to complete. Its U/S ID- is 13930. Overseeing the reception of visitors. Ensuring that visitors are consulted according to organisational requirements. Monitoring visitors` satisfaction.
Financial Budgeting and Planning
Conor Campbell2021-12-14T11:20:44+02:00U/S ID- 7468, this NQF4 course comes with 6 credits. Plan and control financial instruments including insurance and assurance, unit trusts, stock exchange dealings, options, futures and bonds. Use simple and compound interest to make sense of and define a variety of situations including mortgage loans, hire purchase, present values, annuities and sinking funds. [...]
Apply the Principles of Costing and Pricing to a Business
Conor Campbell2021-12-14T11:20:15+02:00U/S ID- 263455, this NQF4 course comes with 6 credits. Criteria of a price setting policy for a new venture. Analyse internal and external factors that impact upon pricing decisions. The relationship between costs, revenue and profits.
Manage Stock and Fixed Assets
Conor Campbell2021-12-14T11:20:56+02:00U/S ID- 13945, this NQF4 course comes with 2 credits. Differentiating between fixed assets and stock in a business unit. The influence that stock management can have on the profitability of a business. Management of fixed assets in a business unit. Applying the basic principles of stock and fixed asset management to a business [...]










