U/S ID- 242819, NQF4 comes with 10 credits. Explaining the importance of motivating a team. Demonstrating an understanding of self and team members in a workplace. Applying theories of motivation and group dynamics. Implementing a plan of action to strengthen a team. Providing feedback and recognising achievements
Marketing for SMME’s
Conor Campbell2021-12-14T11:14:33+02:00U/S ID- 115857, NQF5 comes with 6 credits. Identifying and defining marketing within the SMME environment. Describing market segmentation and marketing segmentation processes for SMMEs. Explaining positioning strategies for chosen segments. Explaining the nature and the extent of the competitive environment for SMMEs
Understand Market Mechanisms of a Business
Conor Campbell2021-12-14T11:14:33+02:00U/S ID- 263514, NQF4 comes with 5 credits. Explain the free market system in terms of perfect and imperfect competitive markets. Analyse the interaction of demand and supply in price determination. Analyse the factors that influence economic activity. Describe the development and significance of markets
Foster and Maintain Customer Relationships
Conor Campbell2021-12-14T11:14:33+02:00U/S ID- 123258, NQF3 comes with 10 credits. Describing organisational structures and products/services for specific contexts. Operating within a customer service system according to context requirements. Identifying customer needs and expectations within specific contexts. Dealing with customer complaints according to specified procedures. Choosing interpersonal behaviours appropriate for occupational situations.
Tender to Secure Business
Conor Campbell2021-12-14T11:14:33+02:00U/S ID- 114593, NQF4 comes with 5 credits. Identify information resources of available business and new markets accessed through tendering processes. Analyse tender documents for viability in the new venture context. The relationship between costs, revenue and profits in securing the tender. Negotiate with suppliers and investigate new products/services to apply competitive tender costing.
Negotiate a Deal
Conor Campbell2021-12-14T11:14:33+02:00U/S ID- 13948 NQF4 comes with 5 credits. The need for negotiation skills in business. The steps in the negotiation process. Applying the steps in the negotiation process Strategies that could be used in negotiation.






