Foster and Maintain Customer Relations

2021-12-14T11:15:00+02:00

U/S ID- 123258, NQF3 comes with 10 credits. Describing organisational structures and products/services for specific contexts. Operating within a customer service system according to context requirements. Identifying customer needs and expectations within specific contexts. Dealing with customer complaints according to specified procedures. Choosing interpersonal behaviours appropriate for occupational situations.

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