U/S ID- 114226, NQF5 level course comes with 8 credits. Learn how to Describing the main sources of conflict. Describing appropriate techniques to manage conflict. Implementing a strategy to resolve conflict. Developing the attributes of a good conflict manager
Emotional Intelligence
Conor Campbell2021-12-14T11:13:21+02:00U/S ID- 252031, NQF5 level course comes with 4 credits. Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations. Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations. Analysing the impact of emotional intelligence on life and work [...]